Refund policy

At Every Daze Saturday, we want you to be completely satisfied with your purchase. This policy applies to both online orders placed through our Shopify store and in-store purchases at our retail location. Please review the details below.

Online Returns

  • You may request a return within 14 days of receiving your order.
  • Items must be unused, unopened, and in their original packaging.
  • Proof of purchase (order number or receipt) is required.
  • Certain items, such as consumables (edibles, tinctures, topicals, beverages) and clearance items, are final sale and cannot be returned for safety and compliance reasons.

In-Store Purchases

  • Returns are accepted within 7 days of purchase with the original receipt.
  • Items must be unused, unopened, and in their original packaging.
  • Consumable products (including flower, edibles, beverages, tinctures, and other hemp-derived goods) are final sale and cannot be returned for safety and compliance reasons.
  • Eligible refunds will be issued as store credit or back to the original payment method.
  • Damaged or defective items must be reported within 48 hours of purchase for replacement or exchange.
  • Sale, clearance, or promotional items are final sale.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be issued back to your original payment method within 5–10 business days.
  • Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).

Exchanges

  • We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us at [insert your customer support email] within 7 days of receiving your order.

Non-Returnable Items

  • Perishable and consumable goods (including food, beverages, and hemp-derived products).
  • Gift cards.
  • Sale or promotional items.

How to Start a Return

To begin the return process, please email us at info@everydazesaturday.com with your order number, reason for return, and photos (if applicable). Our team will provide instructions on how to proceed.